Privacy Policy

Therdex values the privacy of its customers and users of its website. We make every effort to protect your personal data. Personal data are handled and secured with the greatest possible care. In doing so, Therdex adheres to the General Data Protection Regulation (GDPR). This Privacy Policy explains what personal data Therdex collects from you and how they use that data.

Data controller:

Therdex LVT Floors
Sasdijk 14
8281 BM Genemuiden
Tel: 038 385 73 73
Email: info@therdex.nl

Data collected and purpose of processing

Business relations

Personal data of our business relations are processed to properly and effectively provide our products and services. Personal data is collected and processed for the purposes listed below:

• to enable you to use our services;
• to establish and maintain a business relationship with you;
• to send invoices and administer payments;
• to inform you about our services and our other activities (e.g. via e-mail newsletters) and to make offers to you.

Among other things, we process the following data: (business) name and address details, contact details (name, e-mail address, telephone number and position).

When you visit our website, we automatically collect certain non-identifiable information. This technical information is used to manage the website and to optimise Therdex's website and services.

Among other things, we process the following data: IP address, data about the date and time you visit our website and pages, the type of browser you use, the website(s) through which you arrived at our website, the pages and sections of the website you visit (how long and how often and in what order), what information you view and what information you up- or download from the website and the duration of a visit or session.

Newsletter

We offer a newsletter through which we wish to inform interested parties about our products, services, actions and completed projects. Your e-mail address is added to the list of subscribers only with your explicit consent. Each newsletter contains a link allowing you to unsubscribe. The newsletter subscriber file is not provided to third parties. The data we process include: first name, last name, company name, e-mail address and telephone number.

Provision of data to third parties

Your data will only be provided to third parties with your prior consent or if we are obliged to do so under laws and regulations and/or we are forced to do so as a result of legal proceedings.

Data transfer outside the EU

Your data will not be transferred to recipients in countries outside the European Economic Area.

Security

We make every effort to protect the security of your personal data. We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing and/or loss. For example, a firewall and encryption measures are used to prevent access to data by unauthorised third parties. Data is stored in locations that are both physically and technically secure. Only a select group of employees have access to the data. Therdex employees who have access to your personal data are bound by a confidentiality clause.

Retention

We do not retain personal data for longer than necessary for the purposes for which it was collected and comply with applicable laws and regulations in this regard.

Your rights

You have the right to access, amend, delete or restrict the processing of the data we have collected at any given time. You also have the right to receive and transfer your data to another organisation in a structured, common and machine-readable form. You can send a written request to this effect to us at the address below:

Therdex LVT Floors
Sasdijk 14
8281 BM Genemuiden
Tel: 038 385 73 73
Email: info@therdex.nl

We aim to respond to your request within four weeks of receiving it.

Google analytics

Through our website, a cookie is set by the US company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this. We have, however, allowed Google to use the analytics information obtained for other Google services. The information is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and is a member of the US Department of Commerce's Privacy Shield programme. This implies an adequate level of protection for the processing of any personal data. You can disable cookies via your browser, see for example this explanation by the Consumers' Association for explanation.

https://www.consumentenbond.nl/internet-privacy/overzicht/surfen-zonder-sporen

Third-party websites

Our website may contain links to third-party websites. Therdex bears no responsibility for the way in which these third parties handle your personal data. We therefore advise you to read the privacy statement of these websites before using them.

Questions, remarks or complaints

If you have any questions, comments or complaints regarding this Privacy Policy or the way Therdex records and processes your data, please contact us using the contact details below:

We aim to respond within four weeks of receiving your question, comment or complaint.

Changes

Therdex reserves the right to amend this Privacy Policy. Changes will be published on this website. We advise you to consult this Privacy Policy regularly, so that you are always aware of the contents of the current Privacy Policy.

Therdex trades under KVK number 67321666.